Privacy policy

Controller is TRIOPTICS GmbH, Strandbaddamm 6, D-22880 Wedel, Email: info@trioptics.com.

We have appointed a data protection officer for the company to support and advise us on compliance with data protection requirements.
SIKKER GmbH, Frank Hillmer, Kreuzstr. 10, 04103 Leipzig
E-Mail: info@sikker.de
Tel.: +49 341 56 63 97 50

When you access our website, your browser will automatically send information to our website server in the background. This information is saved temporarily in what is called a log file. As a general principle, we never fully record or save your IP address. Any information recorded or saved is abbreviated and thus anonymous.

The following information is stored automatically when you access our Website:

• Browser type/version
• Operating system used
• Page previously accessed (referrer URL)
• Host name of the accessing computer
• Time of server request

We need this data because:

• A smooth connection of the website must be ensured,
• System security and stability must be assessed and controlled,
• They are used for other administrative purposes.

Legal basis:

First Schedule Part 3 of the Personal Data Protection Act (“PDPA”) paragraph 1. Our legitimate interest is based on the above purposes for data collection.

Storage period:14 days. Should there be any evidence of security problems, data will be stored for a longer period so the incident can be resolved.

Apart from this, we use so-called cookies on our website. Details are provided below in this privacy policy in the section on cookies.

If you send us an email enquiry, we will save your contact information and the contents of the email and use both to process your inquiry. Please note that unencrypted emails are not sufficiently protected from being read, modified or deleted by third parties. If you do not want to take this risk, give us a call. We only use your data in emails until your inquiry has been processed.

Legal basis:
Deemed consent pursuant to section 15 of the PDPA.

Storage period:
The stored data is kept until the purpose of the processing ceases to apply and no statutory retention periods oppose deletion. The storage period is also assessed according to the statutory limitation periods, which, for example, according to the Singapore Limitation Act, are usually 6 years, but in certain cases can be up to 15 years.

If you subscribe to the newsletter on our website, we will process personal information such as your email address and your name based on the permission you have granted. We exclusively use these data to send you information about us and our products. For our newsletter, we use the services of a provider located in the European Union. With regard to the processing of personal data we have contractually obligated this provider to comply with the requirements of European data protection law. We take the view that the recipient of the personal data is bound by legally enforceable obligations to provide the transferred data a standard of protection that is at least comparable to the protection under the PDPA.

The newsletter service offers ways to perform statistical analyses of data usage. This includes information about whether an email has been delivered to the recipient or whether the server rejected it.

You may unsubscribe from the newsletter at any time, by using the “Unsubscribe” link in the newsletter or by sending an email to: info(at)trioptics.com/us. Your data will then be deleted.

Legal basis:
Consent pursuant to section 13 of the PDPA.

Storage period:
Until the withdrawal of consent.

We integrate bunny fonts from Bunny.net, BunnyWay d.o.o., Dunajska cesta 165, 1000 Ljubljana, Slovenia, into our website. Bunny fonts are only used by us in connection with the use of the GetResponse Sp. z .o.o. newsletter service. This enables us to make the website visually appealing without using third-party cookies.

When you visit our website, certain data, including personal data, is processed. The categories of data processed are: technical connection data of the server access (IP address, date, time, requested page, browser fingerprinting).

With regard to the transmission of your IP address and the associated setting of a cookie, we obtain your consent under the cookie banner. You can revoke your consent to the setting of cookies at any time. Please note that the lawfulness of the processing of your personal data remains unaffected until the time of revocation. If you do not give your consent, the newsletter registration form will not be displayed.

The other data categories mentioned are of a technical nature and do not allow any conclusions to be drawn about your person.

The data is stored until you revoke your consent (cookie) or until the transmitted IP address is automatically deleted after seven days. The (other) technical connection data mentioned above is anonymous and may therefore be processed.

The transfer of data is based on the conclusion of a data processing agreement with GetResponse. The data processing agreement is governed by laws applicable within the European Union, accordingly, we take the view that the recipient of the data is bound by legally enforceable obligations to provide the transferred data a standard of protection that is at least comparable to the protection under the PDPA.

We provide several contact forms on our pages, which you can use to send us general inquiries and service requests, as well as announce returns. We collect the data you can see in the respective form. The information marked with an asterisk is mandatory and we cannot process your request without it. Your information will only be stored by us to process your request and in case of follow-up questions. Trioptics USA uses the Hubspot software for processing inquiries. If you contact us from Singapur via the contact form on our US pages, your data will be processed on American servers. You will be required to consent to the transfer of your data to our American servers and our American service providers in order to use the contact us function. If the data is transferred to the USA, we would like to point out that there is a theoretical risk that your data may be processed by US authorities for control and monitoring purposes, without you possibly having any legal remedies.

Legal basis:
Deemed consent pursuant to section 15 of the PDPA.

Storage period:
The stored data is kept until the purpose of the processing ceases to apply and no statutory retention periods oppose deletion. The storage period is also assessed according to the statutory limitation periods, which, for example, according to the Singapore Limitation Act, are usually 6 years, but in certain cases can be up to 15 years.

We generally do not disclose your data that we receive when you visit our pages to third parties.

Exception from this principle may be made and your data disclosed if:

• You have given us your consent (section 13 of the PDPA),
• Disclosure is necessary for us because we would like to assert legal claims and have no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data (First Schedule, Part 3, paragraph 4 or paragraph 5 of the PDPA),
• We have to disclose your data because we are required to do so by law (Second Schedule, Part 3, Division 1 paragraph 4 of the PDPA).

Cookies or cookie-like technologies are text files that are stored locally in the cache of your internet browser. The next time you visit our website with the same end device, the information stored in cookies is sent back. Through the stored and returned information, the respective website recognises that you have already called up and visited it with the browser of your end device.

We use cookies that are technically necessary for the operation of this website. In addition, we also use cookies that are only used for advertising and analysis purposes. For the latter, we require your consent. You can give us this consent in the cookie menu that appears when you call up the page. Any consent you give there applies both to the possibility of setting and using the cookie and to the subsequent processing of your personal data.

Legal basis:
If cookies are used in the context of data processing, the storage of information in the end user’s terminal equipment or the access to information already stored in the end user’s terminal equipment is carried out in accordance with section 13 of the PDPA.

If the use of cookies is absolutely necessary, this is carried out on the basis of First Schedule, Part 3, paragraph 1 of the PDPA.

The further processing of personal data for the site operation of technically necessary cookies is based on First Schedule, Part 3, paragraph 1 of the PDPA.

The further processing of personal data for the operation of technically unnecessary cookies is based on section 13 of the PDPA.

An overview of the cookies used, descriptions of the purposes of the cookies as well as supplementary information can be found in our

Cookie consent solution

When visiting our website for the first time and then at any time, you can accept or reject individual or all cookies separately in our cookie consent solution by placing a green tick next to the respective cookie or removing it and then clicking on “Save settings”.

The settings you make in the cookie consent solution are only saved on the respective computer or mobile device. You will therefore have to make them again if you delete your browsing history or use a different device or internet browser.

This website uses etracker to analyse usage data, a service of etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, Germany). Etracker does not use cookies for web analysis by default. Insofar as analysis and optimisation cookies are used, we obtain your explicit consent separately in advance. If this is the case and you consent, cookies will be used to enable a statistical coverage analysis of this website, a measurement of the success of our online marketing measures as well as test procedures, e.g. to test and optimise different versions of our online offer or its components.

The data generated with etracker is processed and stored by etracker on our behalf exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. Etracker has been independently audited, certified and awarded the ePrivacyseal, a data protection seal of approval in this regard. Since the privacy of our visitors is important to us, data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymised or pseudonymised as soon as possible. No other use is made of the data, nor is it merged with other data or passed on to third parties.

Given the high standards of data protection laws applicable in Germany, we take the view that etracker is bound by legally enforceable obligations to provide the transferred data a standard of protection that is at least comparable to the protection under the PDPA.

Legal basis:
First Schedule, Part 3, paragraph 1 of the PDPA. Our legitimate interest is the optimisation of our online offer and our web presence.

As far as you consented to the usage of cookies, legal basis is:
section 13 of the PDPA

You can object to the aforementioned data processing at any time, or withdraw your consent with future effect. The objection as well as the withdrawal of consent have no adverse consequences. Change consent.

Further information on data protection at etracker can be found here.

We use Google Ads Conversion, a service provided by Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4., Ireland), to draw attention to our offers on external websites with the help of “Google Ads”. We can determine how successful the individual advertising measures are, are enabled show you advertising that is of interest to you and make our website more interesting for you.

Google Ads are delivered by Google via so-called “Ad Servers”. For this purpose, we use ad server cookies, which measure certain values, e.g. display of ads or clicks. If you access our website via Google Ads, a cookie is stored by Google Ads on your end device. These cookies are usually valid for 30 days. With the help of these cookies, Google can recognize your internet browser. If a user has visited certain pages of the website of Ads customers within the last 30 days, Google and the customers can recognize that the user clicked on the ad and was redirected to this page. Each Ads customer receives a different cookie in the process.

We ourselves do not collect or process any personal data by way of Google Ads. We only receive statistical evaluations from Google and can thus better assess the effect and efficiency of our advertising. A reference to you as a person is not possible for us. We would like to link the data with etracker and the results generated there and evaluate them together.

Your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further processing of your data. You can obtain information on this at http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. To our knowledge, Google receives the information that you have called up our website or clicked on one of our advertisements. If you are registered with a Google service, Google can also assign the visit to your account. In addition, Google may receive knowledge of your IP address.

Given the data protection laws applicable in Ireland, we take the view that Google is bound by legally enforceable obligations to provide the transferred data a standard of protection that is at least comparable to the protection under the PDPA.

If you would like to prevent tracking, you can do this, for example, in the cookie settings (you may then not be able to use all the functions of the offer) or by setting your browser software accordingly or installing the plug-in provided by Google at https://www.google.com/settings/ads/plugin.

Legal basis: section 13 of the PDPA

Storage period: Up to 180 days

Videos from the video platform YouTube (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA) are embedded on our website. YouTube is represented by Google Ireland Limited Gordon House, Barrow Street Dublin 4.

We use a “two-click solution”. This means that when you visit the corresponding sub-page of our website, no personal data is passed on to the provider of the service. However, we offer you the option of activating the service of the provider via a button, which results in a direct data transfer. Only when you activate the service does the provider receive the information that you have accessed the corresponding sub-page of our website. This is done via a cookie, which is only set with your express consent in accordance with section 13 of the PDPA.

By activating the service, your personal data is transmitted to the respective provider, stored there and further processed. We have no influence on this processing. We would like to point out that your personal data will be processed by the provider in the USA for additional purposes (including analysis and marketing) beyond the provision of the service.

The level of data protection in the USA may not generally correspond to the level of protection under the PDPA, as, among other things, government authorities may have far-reaching access options and enforcement of your data subject rights cannot be guaranteed. Although the providers have made partial contractual commitments to us to ensure a level of protection comparable to that under the PDPA (by ensuring a level of protection comparable to that in the EU), it cannot be ruled out that this will not be achieved in individual cases due to conflicting requirements of US law.

Information on which data is processed by Google and for which purposes can be found in Google’s privacy policy:

https://policies.google.com/privacy?hl=en&gl=de#infocollect

We have no influence on the nature and extent of the data collected by Google the data processed, the way in which they are processed and used, or the disclosure of this data to third parties. Nor do we have any effective means of control in this respect.

Further information on data protection and the cookies used can be found on the Internet at https://policies.google.com/privacy?hl=en&gl=de. There you will also find further information on your rights and setting options to protect your privacy.

The legal basis for the processing of personal data within our sphere of influence is section 13 of the PDPA.

Behind a login area, we offer a corporate design guide on our site to ensure consistent corporate communication.

For the purpose of identity verification and access, we store personal names, the corresponding company name, the e-mail address and the login password. For processing, we use service providers to whom the collected data is passed on. This will be done in compliance with applicable legal regulations, particularly with the EU General Data Protection Regulation and the German Federal Data Protection Act. Given the high standards of data protection laws applicable in the EU and Germany, we take the view that the service providers are bound by legally enforceable obligations to provide the transferred data a standard of protection that is at least comparable to the protection under the PDPA.

Legal basis:
section 13 of the PDPA. Consent with first login.

Storage period:
The stored data will be deleted after registration runs out. .

Passers-by can be filmed by cameras as long as they are right by the gate and the billboard that leads to the main entrance, and when parking in the public car park on the premises. However, the “public areas of the public parking lot” are not covered by the cameras or are blackened except for the edge directly adjacent to the Trioptics property. The camera on the gate is adjusted to capture only the area directly in front of the gate and the billboard to prevent vandalism.

Legal basis: Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest are exercising our house right and the fulfilling obligations towards our clients.

Storage period: Stored for 7 days, after which it is automatically deleted.

The Singapore Personal Data Protection Act 2012 (PDPA) gives you the following rights in relation to your data:

• According to Section 21(b) of the PDPA, you may request information about any data we process about you.
• If we have incorrect or incomplete data about you, you can demand rectification (Section 22 of the PDPA).
• Decision-making based exclusively on automated processing – including profiling – does not take place.
• If you believe that we are not complying with the data protection requirements for the processing of your data on these websites, you can complain to the Personal Data Protection Commission.
• You may withdraw your consent to the processing of your personal data at any time with future effect. However, the lawfulness of the processing carried out until the withdrawal is not affected by this (Section 16 PDPA).

We use the services of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). As part of these services, LinkedIn collects and stores user data in pseudonymous profiles to enable statistical analysis of website usage and the reach of advertisements as well as interest-based advertising on our website and on LinkedIn and LinkedIn partner sites. If you are a user of LinkedIn, LinkedIn may also merge the data with your user account. With LinkedIn Marketing Solutions, LinkedIn transmits personal data to us using a form (so-called LinkedIn Lead Gen Forms). Lead Gen Forms are forms already pre-filled with LinkedIn profile data that allow members to submit your data, which is publicly visible on the network, with just a few clicks. Requests generated through the forms are passed directly to a lead management or CRM tool, e.g. HubSpot. We have no influence on the data processing by LinkedIn. LinkedIn transmits data to the USA for further proocessing. The transfer is based on the standard contractual clauses of the EU. Given the high standards of data protection laws applicable in Ireland, we take the view that the LinkedIn is bound by legally enforceable obligations to provide the transferred data a standard of protection that is at least comparable to the protection under the PDPA. LinkedIn also uses cookies to collect data.

Legal basis of processing for marketing purposes:
section 13 of the PDPALegal basis for statistical analyses:
First Schedule Part 3 of the Personal Data Protection Act paragraph 1 Through the analytics function, we improve the reach and presentation of our business and offerings. This serves our business purposes.

A revocation can be made at any time via this Link .

You can also disable cookies and the associated data collection via the following websites: 

• www.linkedin.com/psettings/guest-controls
• optout.aboutads.info
• www.youronlinechoices.com/de/praferenzmanagement/

The deactivation is usually stored by means of a cookie. It must therefore be renewed when you delete the cookies. In addition, the deactivation must be made separately for each browser or device.

Data storage period:
After 90 days, the data is automatically deleted by LinkedIn.

You can find more information on data protection in the context of the LinkedIn services at www.linkedin.com/legal/privacy-policy.

If you have any questions or concerns regarding the collection, use or disclosure of your personal data, please reach out to our data protection officer.

Contact details of the data protection officer

SIKKER GmbH
c/o Frank Hillmer, Data Protection Officer
Kreuzstr. 10, 04103 Leipzig, Germany
info@sikker.de

Data privacy statement status: November 2024. This data privacy statement will be revised and updated on a regular basis when required.

End of privacy policy.